What Should I Expect from my Instructor?

Your instructor is your guide through the course content. He or she may contact you by telephone or email at the beginning of the course as an introduction.

  • In on-line courses, instructors may be much more involved with the group of students in the process of learning. They also mark assignments and are available to students by email and telephone during hours typically posted on the course website.
  • In print-based, correspondence style courses, your instructor marks your assignments, provides written feedback to you and is available to you by telephone or email during designated “office” hours as indicated in your course package.

At any point in the course, if you are struggling with the material or are concerned that you are not keeping up for whatever reason, it is important to contact your instructor. He or she may assist you in determining the best course of action. Sometimes your instructor will consult with Learner Support and/or Academic Advisors offering assistance to you in the distance education process.

You can contact your instructor by telephone, mail and/or email. If your course is on-line, you will likely use email, however most instructors are available by telephone as well. Contact information for your instructor will be included in the course package or posted on the course website (if applicable). If you are having difficulties reaching your instructor and don’t know why, contact the Learner Support Advisors in Brock Hall.

a place of mind, The University of British Columbia

UBC Sites

Emergency Procedures | Accessibility | Contact UBC  | © Copyright The University of British Columbia